How to Connect Your Google Business Profile

Connecting your Google Business Profile lets you request and reply to Google reviews from Ignite Funnels. This guide shows how to connect it and make sure the right location is linked.

Before you begin

• You have permission to manage connected accounts in Ignite Funnels.
• You can sign in to a Google account that is an owner or manager of the Business Profile.
• You know exactly which business and location should be connected.

How to connect your profile

1. Open connected accounts. Sign in and open the Google Business Profile or connected accounts area of your settings.
2. Start the connection. Select the option to connect a Google Business Profile.
3. Authorise Google. Choose the right Google account and read the permission request.
4. Select your location. Pick the correct business and location, and check it before continuing.
5. Confirm the connection. Back in Ignite Funnels, confirm the location shows as connected.
6. Verify it. Make sure the business name and address match your profile. If the location is missing or wrong, stop and contact Support.

Quick checklist

• Google account: has owner or manager access to the profile.
• Business: the correct profile is shown.
• Location: the right location is selected.
• Status: shows as connected in Ignite Funnels.

When to contact Support

• The connection option is missing.
• Your business or location does not appear.
• Google authorisation keeps failing.
• The wrong location was connected.
• An error shows even after reconnecting.

Frequently asked questions

Why can I not see my business location?

Your Google account may not have owner or manager access, or the profile may not be verified yet.

Can I connect more than one location?

It depends on your Ignite Funnels setup. Check what is supported before connecting another.

What if the connection expires or disconnects?

Check the profile is active and your Google account still has access, then reconnect, review the permissions and test once. Contact Support if it disconnects again.

Why am I seeing an authentication error?

Google could not confirm your login, permission or access to the profile. Sign in to the right account and try once more. If it continues, note the exact message and contact Support.

Related guides

• How to Get and Reply to Google Reviews
• How to Connect Your Social Media Accounts
• Basic Troubleshooting to Try Before Contacting Support

Need help?

Click the help button in the bottom right corner of your Ignite Funnels account to search more guides or chat with our support team.