Help Library
Call From a Local Number So More People Pick Up
Call from a familiar local number so more of your customers actually answer the phone. ...more
Phone & Conversations
September 18, 2026
Transfer a Call to Staff Who Have No Work Phone Number
Pass a live call to any staff member from the mobile app, no personal number needed. ...more
Phone & Conversations
September 07, 2026
Your Missed Call Text Now Finds a Number That Can Send It
Missed Call Text Back picks a number that can actually send SMS, so fewer replies fail. ...more
Phone & Conversations
September 04, 2026
Toll-Free Verification Now Needs Your Policy Links
Add your privacy policy and terms URLs or carriers will reject the submission. ...more
Phone & Conversations
September 02, 2026
WhatsApp No Longer Asks You to Reconnect a Live Account
A false reconnect prompt and a blank WhatsApp settings page are both fixed. ...more
Phone & Conversations
August 18, 2026
Faster SMS Campaign Approval With Chat Widget Setup
Campaign registration now goes straight to chat widget setup, which gets approved faster. ...more
Phone & Conversations
August 18, 2026
Customers Who Hide Their Number Still Become Contacts
WhatsApp users with a username are captured as contacts automatically, phone number or not. ...more
Phone & Conversations
August 07, 2026
Your Callers Now Hear the Ringtone They Expect
The ringing tone now matches your country, so calls sound local instead of foreign. ...more
Phone & Conversations
August 06, 2026
Choose Which Speaker and Microphone Your Calls Use
Pick the speaker, the second ringing device and the microphone for web dialer calls. ...more
Phone & Conversations
August 06, 2026
Take WhatsApp Voice Calls Without Leaving the Chat
Make and receive WhatsApp voice calls inside the conversation, on web and mobile. ...more
Phone & Conversations
June 25, 2026
Connect Instagram Without a Facebook Page
Link your Instagram account directly and answer DMs inside Ignite Funnels. ...more
Phone & Conversations
June 16, 2026
See When a Customer Changes Their Contact Preferences
Preference changes now appear in the conversation itself, so you see them in context. ...more
Phone & Conversations
May 21, 2026
Jump Straight to the Messages You Have Not Read
A New divider and auto-scroll take you to the first unread message in any conversation. ...more
Phone & Conversations
May 13, 2026
Understand Why an Email Failed Without Losing Your Place
Failed emails in Conversations now explain themselves in plain language you can act on. ...more
Phone & Conversations
April 30, 2026
Find the Right Facebook Page Fast and See Which Ad Started a Chat
Search Facebook Pages and ad accounts by name, and see the ad image behind each conversation. ...more
Phone & Conversations
April 10, 2026
Get Notified About Conversations You Are Following
Followers now get alerted when a new message lands, not just the conversation owner. ...more
Phone & Conversations
April 08, 2026
Send Any File on WhatsApp, With a Caption
Captions, larger files and Media Storage attachments now work inside WhatsApp conversations. ...more
Phone & Conversations
January 16, 2026
Let Customers Message You Straight From Google
Add WhatsApp, SMS and social links to your Google Business Profile. ...more
Phone & Conversations
October 11, 2025
Kenya:
Ignite Funnels Kenya is a WebsterBerry Enterprises LTD Company.
Ikigai Westlands, Peponi Road, Nairobi, Kenya, 00606
Tel: +254 20 5002151
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Encourage discussions, address queries, and build a sense of belonging, enhancing the overall learning experience. With our forum feature, you can foster a dynamic community of learners, making your courses truly interactive and enriching.
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"As a business owner, it is always important to know the numbers and statistics in your company. To know your best clients, programs, what is working or not working. Many of us spend years and thousands of dollars on software that we think will help, and spend too much money, time and effort to implement. And if we can’t understand it all, we have to invest/pay another person to understand and implement it all.
As a subscriber to multiple software platforms to keep our businesses at the forefront of the industry, I can truly share this software developed by Ignite Funnels, makes my job as the CEO a simpler one. Meaning I can see new clients coming in the door from multiple resources, our company follow up, conversions, current client’s information, sales, and special offers in one place."
Christina Nelson